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Strengthening Connections: Post-Exhibition Customer Visits in Indonesia
Release time:
2025-11-10
After the Indonesia exhibition, our team visited two customers — a fruit and vegetable processing factory using our washing, peeling, and cutting machines, and a seafood factory using our meat cutting equipment. The visits reinforced our commitment to quality service and customer care.
After successfully concluding our participation in the Indonesia Expo, our team continued the journey with a meaningful mission — visiting two of our customers in Indonesia together with our engineers. These visits were not only a form of customer return and after-sales support, but also a sincere gesture to strengthen our partnership and better understand our clients’ production needs.
| The first visit took place at a fruit and vegetable processing factory, where our equipment has been in operation for some time. Which has purchased several of our machines, including vegetable washing machine, fruit peeling machine, and vegetable cutting machine. |  |
| During the visit, our engineers inspected the equipment's running condition, shared maintenance tips, and provided suggestions to help optimize production efficiency. The customer expressed satisfaction with the equipment's stable performance and cleaning effect, which has significantly improved their processing efficiency. | |
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The second visit was to a seafood processing factory that has been using our meat cutting machine for fish and other seafood products. Our team discussed equipment operation details with the client's production staff and offered guidance on maintenance and blade adjustment. |
| The visit strengthened mutual understanding and demonstrated our ongoing technical support and commitment to customer success. | |
These visits reflect our company's long-standing philosophy — “not only delivering machines, but delivering trust and service.” Through every face-to-face exchange, we gain a better understanding of our customers' challenges and expectations, which helps us continuously improve our technology and solutions.
Our trip to Indonesia was more than just an exhibition participation; it was an opportunity to listen, to learn, and to grow alongside our customers. We remain committed to providing high-quality food processing equipment and dedicated technical support to global partners, ensuring long-term cooperation built on mutual success and respect.
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